Last updated: [06/05/2025]
Al-Mu’minun (“we”, “our”, or “us”) operates the website almuminun.pk and is committed to protecting the privacy of our users in accordance with local and international data protection standards.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our site, especially for customers based in Pakistan.
1. What Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, billing and shipping addresses.
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Order Information: Products purchased, order totals, payment method (not stored), and transaction history.
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Technical Information: IP address, browser type, device type, and cookies to improve your experience.
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Communications: Emails or messages you send to us via contact forms or customer service.
2. How We Use Your Information
We use the information to:
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Process and deliver your orders.
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Send order updates and respond to your inquiries.
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Improve website functionality and personalize your shopping experience.
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Prevent fraud or misuse of our website.
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Send marketing emails (only if you’ve opted in).
3. Third-Party Services
We may share your information with trusted third-party services such as:
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Payment processors (e.g., Easypaisa, JazzCash, credit card gateways)
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Shipping partners (e.g., TCS, Leopards Courier, etc.)
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Analytics tools (e.g., Google Analytics)
We do not sell your personal data to any third parties.
4. Cookies
Cookies are small data files stored on your device to help enhance your experience. We use cookies to:
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Remember items in your cart
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Analyze site traffic and user behavior
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Improve performance
You can control or disable cookies in your browser settings.
5. Your Rights
As a user in Pakistan, you have the right to:
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Access and review your personal data
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Request corrections to incorrect or outdated information
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Ask for deletion of your data (within legal or contractual limits)
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Withdraw consent for marketing communications
To exercise these rights, please email us at [your contact email].
6. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn we have, we will delete such data promptly.
7. Data Retention
We retain your information only as long as necessary for:
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Fulfilling orders and providing services
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Legal or regulatory compliance
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Resolving disputes
8. Security
We take reasonable steps to protect your information using secure servers, SSL encryption, and access controls.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last updated” date.